1. Introduction
Welcome to ChatAI ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ChatAI mobile application (the "App").
By downloading, installing, or using our App, you consent to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Chat Messages: When you interact with our AI chatbot, we store your messages locally on your device to provide a chat history and improve your experience.
- Favorites: We store your favorite chatbot selections locally on your device.
- Usage Data: We track the number of daily questions to manage App usage limits.
2.2 Automatically Collected Information
- Device Information: Basic device information such as device type, operating system version, and App version.
- Usage Analytics: Anonymous usage statistics to improve App performance and user experience.
- Crash Reports: Technical information about application crashes to help us fix bugs and improve stability.
2.3 Images and Media
- Uploaded Images: If you choose to upload images during chats, they are stored locally on your device in a secure directory.
- Image Processing: Images you upload are compressed and optimized locally on your device for processing efficiency before being sent to the Gemini model.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To deliver AI chatbot conversations and maintain chat history.
- Personalization: To remember your favorite chatbots and preferences.
- App Improvement: To analyze usage patterns and improve App functionality.
- Technical Support: To diagnose and fix technical issues.
- User Experience: To provide a smooth and personalized user experience.
4. Data Storage and Security
4.1 Local Storage
- All chat messages, favorites, and user preferences are stored locally on your device.
- Images uploaded during chats are stored in the App's private directory.
- We use platform-specific database and preferences storage mechanisms for secure local data management.
4.2 Data Security
- We implement industry-standard security measures to protect your data.
- All local data is stored securely on your device.
- We do not transmit sensitive personal information to external servers.
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:
- Legal Requirements: If required by law or in response to a valid legal process.
- App Store Analytics: Anonymous usage data may be shared with App store platforms for analytics purposes.
- Service Providers: We may use third-party services for crash reporting and analytics, but these services only receive anonymous, non-personal data.
6. AI Chat Services
Important: We use the Firebase AI infrastructure provided by Google to deliver AI services for the chatbots within the App. We transmit your chat history, text messages, and uploaded images to this service to maintain the context of the conversation and provide you with accurate responses.
This service is intended to enhance your chat experience and deliver personalized answers.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can view your chat history and preferences within the App.
- Deletion: You can delete individual chat conversations or clear all data through the App settings.
- Favorite Management: You can add or remove favorite chatbots at any time.
- Data Export: You can export your chat history (subject to technical limitations).
8. Data Retention
- Chat Messages: Retained locally until you manually delete them or uninstall the App.
- Favorites: Retained locally until you remove them or uninstall the App.
- Usage Data: Reset daily and stored locally for App functionality.
9. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
10. Third-Party Services
In addition to the Firebase AI service, our App may contain links to or integrate with third-party services. We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
11. International Data Transfers
Your data is stored locally on your device and is not transferred internationally. However, if you use our App while traveling, your data will remain on your device and comply with local data protection laws.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on the App.
- Updating the "Last updated" date at the top of this policy.
Your continued use of the App after any changes signifies your acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
14. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law principles.
15. Consent
By using our App, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use our App.